Frequently Asked Questions

1. What services does Pierre's Lock Shop offer?
Pierre's Lock Shop offers a wide range of locksmith services, including residential, commercial, and automotive locksmith solutions. We specialize in lock installation, repair, and replacement, safe opening, emergency lockout assistance, high-security systems, access control, automotive key services including lock and ignition repair, and key duplication.

2. How can I contact Pierre's Lock Shop?
You can reach Pierre's Lock Shop by calling 904-737-LOCK (5625). Our friendly and knowledgeable staff will be happy to assist you with any inquiries or service requests. You can also fill out the contact form here for a prompt response.

3. What brands of locks and security products do you work with?
At Pierre's Lock Shop, we believe in providing our customers with high-quality and reliable security solutions. We work with top brands in the industry, including but not limited to Schlage, Kwikset, Yale, Medeco, and ASSA ABLOY. Our products are sourced from reputable manufacturers to ensure durability and security.

4. Can you help with key duplication?
Absolutely! Pierre's Lock Shop offers key duplication services for residential, commercial, and automotive keys. Whether you need spare keys for your home, office, or vehicle, our skilled locksmiths can assist you efficiently.

5. Can you make a key for a lock if I do not have any keys?
Quite possibly, yes. If it is a key we have in stock, our skilled technicians can create a key for your lock. You will need to bring the lock in for inspection, or request an appointment for on location assessment.

6. Do you provide free estimates?
Yes, we offer free estimates for our locksmith services. Simply contact us with details about your specific needs, and we will provide you with a transparent and competitive quote.

7. Are your services available outside of regular business hours?
Pierre's Lock Shop understands that security issues can arise at any time. Some services may be available outside our regular hours, by appointment only. Please call during business hours to arrange an after-hours appointment.

8. Do you offer ultra high security locks and keys?
We do. Pierre’s Lock Shop owns an exclusive keyway for the ultimate in high security. These keys are unable to be reproduced by anyone other than Pierre’s Lock Shop. These keys are only duplicated when presented along with the authorization card supplied during the initial locksmith service. Ideal for residential and commercial properties where the owner does not want anyone to make unauthorized duplicates.

9. Can you make a duplicate to my vehicle key?
For most major vehicle makes and models, yes. We can not make keys for most German vehicles such as BMW, Mercedes, VW, and Audi due to proprietary programming systems.

If you have any further questions or require additional information, please don't hesitate to call. We are dedicated to ensuring your security and providing exceptional locksmith services in the greater Jacksonville area.